Shipping Information and Production Time
FREQUENTLY ASKED QUESTIONS
How long will it take for my purchase to be made?
Your items are designed in Australia and printed and made to order. The great thing about this is that there is no excess waste which means you are helping the environment. It does take time though so please allow up to 7 days for your beautiful product to be printed or hand sewn.
How much will it cost to ship my order?
Shipping costs are calculated using Live Shipping Rates.
What are my shipping options?
We currently have one method of shipping with a tracking number. You will receive a shipping notification when your order has been shipped, which will include the tracking number.
How long will it take for my package to arrive?
We design everything in Australia and your items are then made to order in Australia and the USA.
International orders take 10-30 business days but may be delayed at the border of the destination country as they go through customs. Because of the Covid situation world wide, please allow another 10 business days on top of that.
Please note shipping time is independent from production time.
What are the international taxes, duties, etc that I have to pay?
International orders may be subject to duties, fees or taxes levied by the destination country and/or shipping company. Planet Wombat is not responsible for these additional charges. If you wish to find out what the possible fees are, please contact your local post office service or customs agency.
Please feel free to Contact us if you need any more help.